> For the complete documentation index, see [llms.txt](https://konversation-io.gitbook.io/konversation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://konversation-io.gitbook.io/konversation/platform/whatsapp-cloud.md).

# WhatsApp Cloud

### Create Your App 👇 <a href="#create-your-app" id="create-your-app"></a>

{% embed url="<https://developers.facebook.com/apps/developers.facebook.com>" %}

The first steps to creating your WhatsApp Cloud Application is to head to the link above. Then select create app.

Select Business App 'as shown below'

<figure><img src="https://2396751579-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvtuqxyR50geqBaXbrxDh%2Fuploads%2FXdBykK18RSCWpGjEJfrl%2F1.webp?alt=media&amp;token=6a5ab39e-98a4-465e-ae4a-1d40f37767b5" alt=""><figcaption></figcaption></figure>

The next step is to configure your information in the text bars provided 'see below' Once complete, select the Green create app button.

<figure><img src="https://2396751579-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvtuqxyR50geqBaXbrxDh%2Fuploads%2F50oMHrUNlno4HkUTj9yR%2F2.webp?alt=media&amp;token=beb0bfd4-2506-4c54-8517-f0e1d32fed07" alt=""><figcaption></figcaption></figure>

Great, you're almost there. Next scroll to the bottom of the page and select the WhatsApp box

<figure><img src="https://2396751579-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvtuqxyR50geqBaXbrxDh%2Fuploads%2FShzRgFDbwoawSfmk5EVF%2F3.webp?alt=media&amp;token=d4fd5499-a38b-45b2-ad9d-273626e1c57d" alt=""><figcaption></figcaption></figure>

Now you will see this screen, select continue.

<figure><img src="https://2396751579-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvtuqxyR50geqBaXbrxDh%2Fuploads%2FZgoPjQ2nCYmm6tN0fzCn%2F4.webp?alt=media&amp;token=7aa771ef-fdb2-4ec0-a240-81a6ba9f8407" alt=""><figcaption></figcaption></figure>

Next, navigate to your chatbot dashboard and select the WhatsApp Cloud tab and press the blue button to connect

<figure><img src="https://2396751579-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvtuqxyR50geqBaXbrxDh%2Fuploads%2F7cXhLymHrHPvFZLJT4e6%2F1.png?alt=media&amp;token=935481b6-e38a-4116-a0d0-6154eecbb3fd" alt=""><figcaption></figcaption></figure>

Verify your Facebook account and continue

<figure><img src="https://2396751579-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvtuqxyR50geqBaXbrxDh%2Fuploads%2FofpvruwqfYq9w0tC9uWu%2F2.png?alt=media&amp;token=1ddfd07a-feec-4c08-91ea-b3ba352261e5" alt=""><figcaption></figcaption></figure>

Now you will see your WhatsApp Test Account. Select and click next.

<figure><img src="https://2396751579-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvtuqxyR50geqBaXbrxDh%2Fuploads%2FmCKIwRJjmwokMOyMbrUT%2F5.webp?alt=media&amp;token=5f7b20c1-24e3-4851-b79e-2aa7ed7bcd99" alt=""><figcaption></figcaption></figure>

Leave all selected items to YES and click done.

<figure><img src="https://2396751579-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvtuqxyR50geqBaXbrxDh%2Fuploads%2FaseepbrjUwjleOHS95lF%2F4.PNG?alt=media&amp;token=69bc2e04-e0b3-439b-82a6-07c5e9bd48fd" alt=""><figcaption></figcaption></figure>

Now your WhatsApp and chatbot have been successfully connected and click OK

<figure><img src="https://289455019-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRaLazqQDW4JMiGe2iyKg%2Fuploads%2F6dxQTXUvTQF6aWTa38sC%2FCapture.PNG?alt=media&#x26;token=e446bd43-d78b-44de-bbc9-aae35491ef3b" alt=""><figcaption></figcaption></figure>

<figure><img src="https://289455019-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRaLazqQDW4JMiGe2iyKg%2Fuploads%2FXQEAauCLip1BsvsetFDv%2FCapture%20(5).PNG?alt=media&#x26;token=44b69ab4-48cd-44ce-b0f4-5b0f8a64ecd8" alt=""><figcaption></figcaption></figure>

### Webhook <a href="#webhook" id="webhook"></a>

Now you will see the display below. Firstly, copy the webhook URL as highlighted below.

Head back to your WhatsApp application

<figure><img src="https://289455019-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRaLazqQDW4JMiGe2iyKg%2Fuploads%2FcUoZRQFraNZyubg4M8SR%2Ftempsnip.png?alt=media&#x26;token=8b0389c8-c944-4911-bbfe-15b99d6948c8" alt=""><figcaption></figcaption></figure>

1. 1.Select the Configuration tab
2. 2.Click the Edit button
3. 3.Paste in the webhook URL you just copied
4. 4.Paste in the Verify Token Key

Select Verify and save. Now you will see a new button labelled Manage, select the button.Webhook configuration. Once you select the Manage button a new page will display. You need to select the **messages tab and subscribe**.

<figure><img src="https://289455019-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRaLazqQDW4JMiGe2iyKg%2Fuploads%2FtcbKiwuhUqrQQyUseicx%2Ftempsnip.png?alt=media&#x26;token=541ad518-d794-4fe5-a4ac-862c3463e00a" alt=""><figcaption></figcaption></figure>

<figure><img src="https://289455019-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRaLazqQDW4JMiGe2iyKg%2Fuploads%2FV0xt5bMHHXwLO2eAXhX1%2Ftempsnip.png?alt=media&#x26;token=aecaf659-5fb6-45f6-b3bb-e7fea7a1929d" alt=""><figcaption></figcaption></figure>

<figure><img src="https://289455019-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRaLazqQDW4JMiGe2iyKg%2Fuploads%2F0Cnhkp28oPc8DJRYrytJ%2FCapture.PNG?alt=media&#x26;token=65cccf4e-b259-4a1d-92aa-741677457b25" alt=""><figcaption></figcaption></figure>

Select Verify and save. Now you will see a new button labelled Manage, select the button.Webhook configuration. Once you select the Manage button a new page will display. You need to select the **messages tab and subscribe**.

<figure><img src="https://289455019-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRaLazqQDW4JMiGe2iyKg%2Fuploads%2FtcbKiwuhUqrQQyUseicx%2Ftempsnip.png?alt=media&#x26;token=541ad518-d794-4fe5-a4ac-862c3463e00a" alt=""><figcaption></figcaption></figure>

Great that's you all connected 🚀 Head back over to your chatbot dashboard and select 'Create Chatbot' to test out your new WhatsApp bot automation.

<figure><img src="https://289455019-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRaLazqQDW4JMiGe2iyKg%2Fuploads%2FV0xt5bMHHXwLO2eAXhX1%2Ftempsnip.png?alt=media&#x26;token=aecaf659-5fb6-45f6-b3bb-e7fea7a1929d" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2396751579-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvtuqxyR50geqBaXbrxDh%2Fuploads%2FMbsS94eByQX6DOhJOf3h%2Fimage.png?alt=media&amp;token=f2470d68-e947-417f-a943-6edb0dae934f" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2396751579-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvtuqxyR50geqBaXbrxDh%2Fuploads%2FxCRSzFLPCZ4fvD7uOaD0%2Fimage.png?alt=media&amp;token=438596eb-c280-4c8b-925f-1a37c6fac0af" alt=""><figcaption></figcaption></figure>